FAQs


Where can I find your list of policies?

Little Moo Boutique's list of policies and terms and conditions can be found on our dedicated page here.

 

How do I order?

Simply choose the prints you would like to order and click the “Add to Cart” button. If you’d like to add more items to your basket carry on looking and repeat on any other prints you would like. You’ll find your ‘cart’ (trolley icon) in the navigation menu or the top right of the screen. You can click on this to open up and review your basket. Click ‘Checkout’ and follow the steps through payment. Once you have finished the order you will receive a confirmation email (be sure to check your junk mail folder if you don’t receive one). Once you’ve placed your order please email me at littlemooboutique@hotmail.com with your order number and your personalised information for your print/s.

 

How do I personalise my print?

There are a few ways you can personalise your print – you can "leave a note" at the checkout with your wording/colours. Alternatively, you can email me (see email above) once you’ve ordered the print with your order number and your personalised information. You can also contact me directly through the Facebook Messenger button (found in the bottom right corner of your browser) or via my Facebook page (www.facebook.com/TheLittleMooBoutique).

 

What are the post and packaging costs?

All orders are sent via Royal Mail 1st Class to the UK and standard shipping worldwide.

Currently, charges for P&P are as follows:

  • UK delivery - £1.49
  • Republic of Ireland delivery - £2.99
  • Worldwide delivery - £3.99

 For signed for, or next day delivery, please contact me directly.

 

What sizes do you do?

My main three sizes are: A4 (21 x 29.7 cm), 8 x 10 inches and 20 x 20 cm (approx. 8 x 8 inches). I can print up to A4 size, so if you have a specific size you’d like please let me know. If you are looking for a larger size than A4, I am also happy to create your designs and email the digital file to you so you can print the design in a larger size.

 

Do you do framing? 

Framing is not something I am doing at the moment but I do make my prints at standard size so frames are easy accessible in supermarkets and online for very reasonable prices.

 

Will you send me a proof of the print before you send it?

Your print will not be posted until I receive approval of the design first, so it is vital that you check your emails (and junk mail folder) for an email from me with your proof of design. Once I’ve sent your proof of design you will need to check through the wording/colours/images/spelling to ensure all is correct. Please check through very carefully. You can make any changes you like at this stage, once you are happy with your design – email me with your approval and your print will be posted either same day or next day. If I do not receive approval within 5 days I will post the print out as I have created it.

 

What colours are available?

You can choose absolutely any colours you want for any part of the print. A great place to find scrumptious colours schemes is Pinterest. You can either tell me exact colours, or you can tell me a theme ie. pastel, autumnal, bright etc. and I’ll come up with a colour scheme for you. You can make any changes to your colours when I email you with the proof.

 

Can I personalise a children’s design for a different occasion? 

Absolutely! I love using templates for specific occasions and creating prints for completely different occasions so yes, please do!

 

Do you do custom orders?

I absolutely LOVE taking on custom orders! I love the challenge of coming up with something completely bespoke. If there is something specific you are after please email or message me with your ideas and we can discuss the options. Please note: I will not directly copy another artist's work.

 

What’s your turnaround?

My usual turnaround from receiving the order to posting the item is 1-2 days. This is however, dependant on how quickly I receive approval on the prints. All prints are posted First Class Royal Mail within the UK (they aim to deliver by the next working day but please allow for slightly longer just in case) and Standard Delivery for International orders (they aim to delivery within 5-7 working days but please allow for 2 weeks).